Field Service Call (Utah)

When a vending machine goes down, it doesn’t just “need service” — it stops earning. Our Field Service Call is built for owners and operators across Utah who need fast, practical help with repairs, maintenance, diagnostics, and parts—without the runaround.

Whether you manage one machine at a small business or dozens across multiple locations, we make it easy to get a technician involved: call or text, tell us what’s happening, and we’ll guide the next steps (remote triage, parts advice, or an on-site visit).

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What a Field Service Call Covers

We support the real problems that happen in the field—both snack and drink vending machines, and common supporting equipment.

  • Service & Repairs

    1. Machine not accepting bills/coins/cards
    2. Validator or coin mech issues (jams, rejects, no power)
    3. Product not vending / spirals not turning / motor errors
    4. Door and lock issues, hinge problems, broken glass, lighting
    5. Cooling problems (drinks not cold, compressor/fan issues)
    6. Control board errors, display/keypad issues, sensor faults
    7. Delivery bin issues, stuck products, misalignment problems

  • Preventive Maintenance

    1. Cleaning and inspection to reduce failures
    2. Coil/spiral and tray alignment checks
    3. Payment system checks and firmware updates (when supported)
    4. Cooling system inspection and airflow clearance
    5. General “route-ready” tune-upiew.

  • Parts Support

    1. Identify the correct part before you buy
    2. Help with part compatibility (model/serial-based guidance)
    3. Replace common components on-site when available
    4. Advice on what’s worth fixing vs replacing